Konnect can seamlessly plug into Google Gmail and Microsoft Outlook, Office365 and Teams to provide business-quality telephony capabilities while maintaining the Microsoft user experience.
Konnect plugs into 3rd party CRMs like Salesforce.com, Zoho, Zendesk and Freshdesk to provide telephony capabilities including outbound calling, screen pops and call dispositioning.
Konnect supports Microsoft Active Directory as well as other 3rd party Single Sign On providers such as Octa and OneLogin.
Konnect supports Microsoft Active Directory so you can manage users from a single directory.
Programmatically make calls from your applications. Use your own front-end application and Konnect' reliable voice network to make or receive calls anywhere in the world.
Programmatically access call detail records. Manage and monitor all your Konnect communications from a central application. Access call detail records for analytics.
Programmatically access and manage call recordings. Access or delete any or all call recorders for a user.
Programmatically send and receive SMS messages. Deliver powerful CRM based SMS messages to rpospective customers or partners seamlessly.
Programmatically access account user information.
Programmatically create, delete and manage account users. Simplify and centralize user management.
Our Konnect API library continues to grow and expand as we provide access to all of Konnect services.
AppDesigner provides an easy-to-use programming platform for building "Streamlet" apps which can perform customized communications services.
Interface to and interact with virtually any database or CRM. Look up a customers billing or support information by asking for a customer ID. Pass acquired information to a billing or support CRM. Provide customers with billing or support information automatically.
With AppDesigner, you can create complex custom auto attendants or ACD queue functionality for virtually any situation. Making changes or modifications is a snap.
AppDesigner comes with easy to modify global templates such as time-of-day routing auto attendant and IVR functions. You can also create and share your own templates.
Choose from a number of function blocks which can be nested. Call separate streamlet files from within a streamlet.
If-then-else condition blocks can be inserted at any point to conditionally branch and execute separate functions.
Define multiple variable and set up complex expressions for evaluation and conditional branching.
Expand/collapse nested functions with displayed comments simplifies development and review of streamlet.
This powerful feature allows you to call another Streamlet from any Streamlet.