Konnect Cloud Phones Solution
An enterprise-grade unified communications solution
that has everything you need in one place
Top-of-the-Line Enterprise Collaboration Tool
Boost productivity by keeping your teams connected, wherever they are
Persistent Content Streaming
Easily share persistent content with individuals or teams over time
Unlimited Multimedia Content Sharing
Share text, links, images, video, audio, live streaming, files, and folders with anyone, anywhere, at any time
Intuitive Social Media Features
Like, comment, re-share, pin, and download individual items in a stream
Real-Time Live Streaming
Stream live audio/video and share live locations with individuals or teams
Feature-Rich Call Center
Improve customer experience and get more value out of your phone system
Endless Possibilities
Unlimited minutes, queues, call recordings, cloud storage, analytics history, and global users
Enterprise-Level Features
Multi-user admin portal, supervisory modes, skill-based routing, customer call-back, live monitoring, real-time presence, MFA, SSO, and cloud PBX integration
Built-In Analytics
More than 100 customizable SLA/KPI performance metrics, real-time monitoring, ad-hoc and periodic reports, instant notifications, and mobile app
Integrated Business Intelligence
Ensure seamless operation by serving you live operational reports from all your devices
Live Monitor
Unified live monitor on wall, desktop and mobile, instant corrective action, multi-level notifications, multiple supervisors, and multiple administration
Detailed Reports
Ad-hoc and scheduled reports, snapshot or periodic, unlimited historical data, and multiple supervisors
Mobile Friendly
Unified live monitor on iOS and Android, instant corrective action, and varied supervisory modes
Enterprise File Sync and Share
Enjoy superior content management with built-in capabilities eliminating the need to purchase more features
Feature-Rich File Sync and Share
HIPAA-compliant secure cloud storage, multiple share privileges, sub-folder sharing, file versioning, local client sync, share notification, and mobile app
Powerful Communications
Integrated voice/video calling, secure IM, real-time presence, contact/group management, and unified mobile app
Optimized Collaboration
Share users and links, instant team audio/video conferencing, web meeting, desk share, full group/team contact management, file lock, and multi-user editing
Enterprise-Level Administration
Multi-user, multi-level administration, local administration, multi-factor authentication, SSO, ownership re-assignment, and advanced billing
Watch our Konnect High-Level Overview to learn the basics of Kumo's unified communications platform.
Konnect High-Level Overview
Why Choose Kumo Konnect?
Features |
Konnect |
Slack |
UC Vendors |
8x8 |
Mitel/ ShoreTel |
Ring Central |
|---|---|---|---|---|---|---|
Security |
||||||
| End-to-End HIPAA Compliance | ||||||
| Multi-Factor Authentication (MFA) | ||||||
| Encryption In-Transit & At-Rest | ||||||
| Optional MPLS | ||||||
| Single-Sign-On (SSO) | ||||||
| International Call Tracking | ||||||
| Full Audits & Logs | ||||||
Communications |
||||||
| Full Multimedia Support | ||||||
| Persistent Messaging | ||||||
| Full PBX | ||||||
| Full Conferencing | ||||||
| Full Web Meetings | ||||||
| Full Contact Center | Some | |||||
| Full IP Phone Support | ||||||
Team Messaging |
||||||
| B2B & B2C Support | ||||||
| Likes, Comments, and Re-shares | Comments Only | |||||
| Public & Subscriber Publishing | ||||||
| Live Streaming | ||||||
Content Management |
||||||
| Multimedia Support | ||||||
| Full File Sync & Share | ||||||
| File Versioning | ||||||
| HIPAA Compliance | ||||||
| Folder Sharing Support | ||||||
Reliability/QoS |
||||||
| 99.999+% Availability | ||||||
| Service & Technology Provider | Uses Third Party | Uses Third Party | ||||
| Optional MPLS | ||||||
| Certified QoS Routers | ||||||
Multiple Services |
||||||
| Communications | ||||||
| Collaborations | Uses Third Party | |||||
| Contact Center | Uses Third Party | |||||
| File Sync & Share | ||||||
| Business Analytics | ||||||
End-to-End Solution |
||||||
| Cloud Services | ||||||
| Internet Bandwidth | ||||||
| MPLS Bandwidth | ||||||
| QoS Networking Hardware | ||||||
| IP Phones | ||||||
Back End |
||||||
| Full Partner Portal with Quoting | ||||||
| Multi-Location/Multi-Method Billing | ||||||
Support |
||||||
| 24/7 Live Support | ||||||
| 30-Second Response Time | ||||||
| Dedicated Hands-On Pre-Sales | ||||||
Take your business communications to the next level
Kumo Konnect lets you enjoy seamless, feature-rich, and enterprise-level communications — all in one place