KONNECT

An enterprise-grade unified communications solution
that has everything you need in one place

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Top-of-the-Line Enterprise Collaboration Tool

Boost productivity by keeping your teams connected, wherever they are

Persistent Content Streaming

Easily share persistent content with individuals or teams over time

Unlimited Multimedia Content Sharing

Share text, links, images, video, audio, live streaming, files, and folders with anyone, anywhere, at any time

Intuitive Social Media Features

Like, comment, re-share, pin, and download individual items in a stream

Real-Time Live Streaming

Stream live audio/video and share live locations with individuals or teams

Kumo's Unified Communications platform, Kumo Konnect, dashboard on mobile devices and tablets

Feature-Rich Call Center

Improve customer experience and get more value out of your phone system

Endless Possibilities

Unlimited minutes, queues, call recordings, cloud storage, analytics history, and global users

Enterprise-Level Features

Multi-user admin portal, supervisory modes, skill-based routing, customer call-back, live monitoring, real-time presence, MFA, SSO, and cloud PBX integration

Built-In Analytics

More than 100 customizable SLA/KPI performance metrics, real-time monitoring, ad-hoc and periodic reports, instant notifications, and mobile app

Integrated Business Intelligence

Ensure seamless operation by serving you live operational reports from all your devices

Live Monitor

Unified live monitor on wall, desktop and mobile, instant corrective action, multi-level notifications, multiple supervisors, and multiple administration

Detailed Reports

Ad-hoc and scheduled reports, snapshot or periodic, unlimited historical data, and multiple supervisors

Mobile Friendly

Unified live monitor on iOS and Android, instant corrective action, and varied supervisory modes

Kumo Konnect integrated business intelligence feature dashboard on mobile device and tablets

Enterprise File Sync and Share

Enjoy superior content management with built-in capabilities eliminating the need to purchase more features

Feature-Rich File Sync and Share

HIPAA-compliant secure cloud storage, multiple share privileges, sub-folder sharing, file versioning, local client sync, share notification, and mobile app

Powerful Communications

Integrated voice/video calling, secure IM, real-time presence, contact/group management, and unified mobile app

Optimized Collaboration

Share users and links, instant team audio/video conferencing, web meeting, desk share, full group/team contact management, file lock, and multi-user editing

Enterprise-Level Administration

Multi-user, multi-level administration, local administration, multi-factor authentication, SSO, ownership re-assignment, and advanced billing

Watch our Konnect High-Level Overview to learn the basics of Kumo's unified communications platform.


Screen Recording of a high level overview of Kumo Konnect

Konnect High-Level Overview

Why Choose Kumo Konnect?

Features

Konnect

Slack

UC Vendors

8x8

Mitel/ ShoreTel

Ring Central

Security

End-to-End HIPAA Compliance
Multi-Factor Authentication (MFA)
Encryption In-Transit & At-Rest
Optional MPLS
Single-Sign-On (SSO)
International Call Tracking
Full Audits & Logs

Communications

Full Multimedia Support
Persistent Messaging
Full PBX
Full Conferencing
Full Web Meetings
Full Contact Center Some
Full IP Phone Support

Team Messaging

B2B & B2C Support
Likes, Comments, and Re-shares Comments Only
Public & Subscriber Publishing
Live Streaming

Content Management

Multimedia Support
Full File Sync & Share
File Versioning
HIPAA Compliance
Folder Sharing Support

Reliability/QoS

99.999+% Availability
Service & Technology Provider Uses Third Party Uses Third Party
Optional MPLS
Certified QoS Routers

Multiple Services

Communications
Collaborations Uses Third Party
Contact Center Uses Third Party
File Sync & Share
Business Analytics

End-to-End Solution

Cloud Services
Internet Bandwidth
MPLS Bandwidth
QoS Networking Hardware
IP Phones

Back End

Full Partner Portal with Quoting
Multi-Location/Multi-Method Billing

Support

24/7 Live Support
30-Second Response Time
Dedicated Hands-On Pre-Sales

Take your business communications to the next level

Kumo Konnect lets you enjoy seamless, feature-rich, and enterprise-level communications — all in one place

Contact Us to Schedule a Consult

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