Whether your business is young or planning on expanding its overall reach to another level, deciding if you wish to use landlines or VoIP for your firm is essential. Since landlines are old-fashioned, using business VoIP solutions can offer you many more options and advantages.
Nowadays, most companies depend a lot on the internet for conducting their business. Almost all customers in 2022 expect online interactions with businesses. Many employees nowadays need the internet to get their job done. However, this interconnected world also comes with certain risks.
All businesses today rely on the power of IT solutions. Statistics show that the total global spending for IT service solutions reached around $4 trillion last year (20% more than in 2020). While IT is undoubtedly the foundation of almost all businesses, the primary question business owners have is what kind of IT services they need.
If you own or run a small to medium-sized business, you know how important it is to keep everyone connected with fast and efficient communication solutions. In the past, businesses relied upon a main phone number with extensions to reach individual employees.
As business communications become more efficient and streamlined, many companies are gravitating toward UCaaS or Unified Communications as a Service to meet their needs. Unified communications combine a variety of enterprise communications channels like voice, video, team messaging, voicemail, personal messaging, and content sharing.
If you own a small business, there's a good chance you try and handle your IT issues or maybe use a teammate with techie knowledge when problems come up. But, managed IT services can be more beneficial than you imagine. Managed IT services refer to using a third party to take care of your information technology services.
Keeping your network secure is no longer a “nice-to-have” service, or even a service you invest in but know is unlikely to be truly tested. Even the smallest of firms are now targets of malicious attacks that seek to get your valuable data, shut down your website, or otherwise damage your network.
Unified communications is a strategy that has been quickly adopted by larger companies, and it has many benefits for small and medium-sized firms too. Unified communications means having one system that encompasses all of the different ways that people in your firm communicate with other people, sometimes only inside of your firm, but sometimes with your customers, vendors, and other business contacts as well.
When it seems like the largest businesses in your industry are outpacing you, you’re likely to feel the lag in IT as well. It can be challenging to manage your own IT services as a small or medium-sized business. But managed IT services can help you keep up, and stay up-to-date, even if you do not have the in-house talent or resources, or time to build out your own internal IT department.
As the world becomes more reliant on digital technology, data gathered and stored on servers becomes more valuable. Because of this, like anything that holds value, data centers become juicier targets of malicious intent. For example, there’s a rise in cybercriminals using malware that allows them to keep data hostage for ransom, essentially paralyzing the business until the crooks are paid off.