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MANAGED IT SERVICES

Keep Your Business Secure and Up to Date

We will monitor your network, including every server and device, for only a fraction of the cost of a full-time IT department. We can ensure the integrity and security of your systems so that they always run smoothly, and your business can focus on being productive.

Whenever you need better hardware or software, we can provide what you need. Obtaining better tools can be expensive and complicated, but not with us. We work with various distributors to provide desktop computers and specialized applications in thought-out packages with amazing prices for our clients.

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What Are Managed IT Services?

Managed IT services balance various responsibilities, from specific on-demand responses to round-the-clock coverage of duties, which can then be leveraged to reduce in-house IT workload and fill gaps that existing roles and skills don’t already cover. It’s a Hybrid IT approach that includes on-premises IT, remote IT, and private cloud storage.

Our services can reduce in-house overhead, increase efficiency, and improve uptime management in addition to being less tedious. The managed service provider (MSP) must also make sure to properly enforce data protection and privacy standards so that your organization also complies with national and international regulations.

Managed IT services let organizations outsource IT tasks to a vendor through contract or subscription service which can lighten the workload of in-house teams, as well as help bolster them if they are unable to meet IT demand. They can also replace in-house teams altogether, allowing for round-the-clock coverage of IT duties, as well as lend specialized knowledge and expertise to the organization.

Commonly Used Services

Managed IT services include remote monitoring, security services, cloud services management, communications support, and cloud compliance.

Remote monitoring and management of hardware and infrastructure make sure that everything is running in tip-top shape. Whenever there’s a problem, it can be spotted and fixed right away to prevent delays and lost productivity.

Security services include monitoring, penetration testing, threat hunting, and incident response to prepare for and prevent cyberattacks by malicious actors..

Cloud services management include configuration, monitoring, and maintenance to make sure that they work seamlessly and are in line with the needs of the organization.

Communication support includes IP telephony services that are crucial for internal and external communications. Since communication is the lifeblood of business, nothing short of the best communication support can be considered acceptable.

Finally, cloud compliance ensures that the organization is adhering to every national and international regulation for data protection and privacy standards such as Continuous Data Protection (CDP) and the General Data Protection Regulation (GDPR).

Commonly used services - messaging, call center, settings, calling, emails

Benefits of Managed IT Services

Aside from being able to have your organization’s IT needs covered, managed IT services can also provide you with the following additional benefits:

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Contractual Terms

You can set contractual terms for managed IT services that include service level agreements (SLAs) that lets you skip the recruiting, hiring, and training processes. You’re able to pay only for the services you need and avoid the included costs of keeping full-time employees.

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Efficiency

Being able to outsource IT tasks lets you assign your in-house teams to focus more on tasks related to the business of earning revenue. The MSP can also provide recommendations and guidance to help further optimize your infrastructure, which can then lead to increased productivity and return on investment (ROI).

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Better Uptime Management Technology

MSPs don’t have to work in the same schedule as office employees, which means they can fulfill your IT tasks such as updates and maintenance during off-hours. Since they have flexible schedules, they can work around your own schedule and maintain greater uptime, so you won’t suffer so much from workflow disruptions.

Considerations for Managed IT Services Providers

While there are many benefits to working with managed IT services for your organization, you should be aware of the following considerations:

  • Provider Must Be Held Accountable

    First, you must be able to hold providers accountable. The SLA must be clearly defined and actionable, as well as state that holds them to the agreement and are liable for any damages or losses caused by their actions. If you can’t hold a provider accountable, you’ll likely end up with losses and tons of frustration.

    There are plenty of horror stories from organizations that brought in a provider who ended up being irresponsible and even lazy. Accountability includes providing clear reports of services rendered, system performance metrics, system data, and so on. We are certainly willing to provide these, so you will know that you can work with us.

  • Provider Must Help with Your Planning

    Second, you must be able to get the MSP to help you strategically plan your IT, from infrastructure upgrades to configuration tweaks and other modifications. If they don’t participate in your planning, you won’t be able to maximize your return.

    We consider this one of our most important responsibilities to help our clients plan for their IT future. Planning isn’t just for the immediate future or only the next year or two, but also includes five to ten years from the present.

  • Good Track Record

    Finally, you must be able to find a provider with a good track record and reputation. If the MSP is indeed reliable, they will be honest with which other organizations they are working with. They will even give you an opportunity to talk with someone from that company if you want to get some testimonies. We are certainly able to share our proof of value, thus working with us will prove to be a good investment.

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Why Our Managed IT Services are Right for You

MSPs are meant to offer affordable services that are scalable and can be seamlessly integrated to your structure without any hassle or waste. We give you a convenient way to take care of your IT infrastructure without having to build a whole in-house department right away.

We also offer scalable storage solutions that allows for simple management, built-in data protection, interoperable S3-API compatibility, support for multi-tenancy with native QoS and billing, and white label user interfaces. That includes file backup and archival with data protector and erasure coding options.

We offer trusted and secure Managed IT Services that are just right for your company. We will work with you to provide exactly what is needed and even more protection if necessary. Time to make I.T. easy.

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