Enhanced Communications
Kumo Cloud Solutions offers a cutting-edge UC Integration Solution, designed to revolutionize the way your business communicates. Our comprehensive platform seamlessly merges diverse unified communication tools into a harmonious ecosystem, providing a centralized hub for all your collaboration needs.
Effortlessly transition from chat to video conferencing, file sharing, and voice calls—all within a single, intuitive interface. Say goodbye to the hassle of switching between various applications and embrace the fluidity of real-time interactions.
Your streamlined, connected, and productive tomorrow starts here.
Check our UCaaS Integrations.
Advanced Queueing Features
Our UC integration solution unites your systems to optimize customer and agent interactions. Exclusive capabilities like multimedia contact
centers, IVR, call recording, real-time analytics, and CRM integrations drive convenience and efficiency across customer touchpoints.
Microsoft Teams
Microsoft Teams integrations unite calling, meetings, chat, and business apps for seamless collaboration. Key features like call queues, auto attendants, call routing, CRM integrations, and analytics provide robust tools to connect employees across locations and engage customers effectively.
Ring Central
RingCentral integrations centralize calling, conferencing, messaging, and apps on one platform. Key features like auto-attendant, call handling, contact center, and integrations with business tools streamline collaboration. This connects distributed teams for improved workflow and customer engagement.
Zoom
Zoom integrations consolidate telephony, video, chat, and webinars on one platform. Key features like cloud PBX, call queues, CRM integrations, meeting transcripts, and virtual backgrounds facilitate streamlined collaboration between distributed teams and engaging virtual interactions.
Fuze
Fuze’s seamless integrations with UC solutions centralize calling, meetings, chat, and business apps for unified collaboration. Key features like presence, screen sharing, recording, virtual rooms, and UC analytics help drive productivity and engagement across distributed teams and offices.
Atos
Atos integrations unite voice, video, messaging, meetings, and apps for seamless collaboration. Key features like multimedia contact center, auto attendants, mobility, presence, and analytics empower employees to productively engage customers and partners across distributed environments.
LogMeIn
LogMeIn integrations consolidate calling, meetings, chat, and apps under one platform. Key features like video conferencing, screen sharing, remote control, identity management, and integration with popular business tools help drive secure and simplified collaboration across any device or location.
How UC Integration Work
Unified communications (UC) integration involves a technical process of connecting systems into a unified digital workplace. The key steps include establishing API connectivity, embedding communications, enabling single sign-on, synchronizing contacts and presence, and integrating databases and data.
Here is an overview of how UC integration works in 5 key steps:
1. Connect UC platform to apps via APIs
- The UC vendor provides APIs, SDKs, and development tools to enable integrations.
- The third-party app provider exposes APIs that allow interfacing with their platform.
- Custom code connects the two platforms using exposed APIs.
2. Embed communications into app
- The UC capabilities like calling, conferencing, and messaging are embedded into application interfaces.
- This allows users to communicate and collaborate directly within the apps.
3. Single sign-on and identity management
- Single sign-on allows users access to all integrated apps without re-entering credentials.
- User identities and access permissions are synchronized between UC and apps.
4. Sync contacts and presence status
- Contact lists are consolidated across platforms.
- Presence status indicators enable users to collaborate in real-time.
5. Databases and data sharing
- Relevant app data like customer records can be displayed within UC interface.
- Communication interactions can be logged directly into apps for recording.
- Analytics and reports are shared across the platforms.
Streamline Communications with
Kumo UC Integration
Integrating unified communications capabilities into business systems and workflows delivers tremendous value. It enables seamless collaboration across distributed teams through interconnected tools and channels.
With Kumo Cloud Solution UC Integrations, you get a unified user experience, enhanced communications, and simplified management. You also gain:
- Increased productivity- Connect and collaborate from anywhere with embedded voice, video, and conferencing.
- Streamlined communications - Get telephony presence, call controls, and full interaction history in your business apps.
- Enhanced collaboration - Launch or join audio, web, and video conferences across multiple participants.
- Reduced complexity - Consolidate through easy-to-deploy integrations on a flexible platform.
- Future-proof investment - Maximize existing solutions while enabling advanced cloud communications.
Take your team’s productivity and customer engagement to the next level with Kumo’s embedded UC capabilities. Unify systems, channels, and data through deep integrations that simplify your tech stack.
Learn more about Kumo Cloud Solutions UC integrations that can streamline team collaboration.
Choose Kumo Now
Kumo Cloud’s UC integrations optimize your resources by unifying disjointed systems into an efficient digital workplace. Our US-based support team provides dedicated service tailored to your needs. We increase capabilities by embedding advanced communications into your existing apps and workflows. Integrations deliver cost savings by consolidating platforms, reducing management overhead and infrastructure. Compliance is ensured through our enterprise-grade security, reliability and uptime. Enjoy scalability and flexibility to add capabilities on-demand through our cloud delivery model. Resource efficiency is driven by streamlining workflows and minimizing disruption. Productivity is enhanced by connecting distributed teams with real-time collaboration. Customer service improves through contextual, omnichannel interactions. With Kumo Cloud handling complex integrations, you can focus on your core business. Our UC integrations connect employees, unite data, and enhance end-user experiences for future-proof growth.
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